On Q Financial




About On Q Financial


Mortgage Consultant
NMLS# 400190
State License: MO 13230-MLO | IL 031.0057772 | IA 27166

Over the last 30 years, I've helped thousands of people achieve the dream of homeownership. As an experienced mortgage consultant, I have the knowledge and expertise you need to make the best decisions for your future. Ensuring that you make the right choice for you and your family is my ultimate goal, and I am committed to providing clients with mortgage services that exceed expectations.

My job is more than taking an order for a mortgage loan application; I offer personalized mortgage solutions, customized quotes, and service with integrity. I'll listen to your unique needs and ask the right questions. I will find the best path to achieve your goals, fully explain loan program options, and be with you every step of the way, even after the closing. 

To begin your home financing journey, please contact me by phone, text, or email for personalized service and expert advice.    

About me:                                                          
I'm married to the love of my life, Kent Rackers, a CW4 in the Missouri National Guard US Army. We have a daughter, Mandy McWherter, who lives in Des Moines, and a son and daughter-in-law, Logan and Misty Rackers, a grandson, Wyatt who all live at Travis Air Force Base in California. Bella, our chocolate Labradoodle, completes our family. We love spending time with our children, families, and friends, traveling, boating, and water sports. We built our dream home here at the lake in 2014, and we love lake life!

Memberships and associations:
I am a Member of the Bagnell Dam Association of REALTORS® and Lake of the Ozarks Board of REALTORS®. A member of Business Networking International, Active member of the Ladies Auxiliary No. 9273 at Our Lady of the Lake Knights of Columbus. Co-founder, a sponsor, and a dedicated volunteer with Suits For Soldiers Lake Ozark. An active volunteer and donor with the Red Cross with Blood Drives.



5★ on BirdEye, Oct 21, 2020
Tessa S.
Jeanne is amazing to work with, I can't say enough good things about her. From start to finish she goes above and beyond to make sure her clients get the best rates, timely close dates, and stays on top of it to ensure closing stays on track. I have worked with Jeanne many times and would 1000% recommend her to any of my clients!!! She is very precise and knowledgeable. She makes the mortgage part of home buying the easiest!

5★ on Google, Oct 17, 2020
Scott Kuster
Jeanna with on Q Financial was excellent to work with. She was very helpful through every step of the process.
5★ on BirdEye, Oct 14, 2020
James M.
Working with OnQ was very simple and the process was completed timely. The staff was very professional. A great experience!
5★ on Google, Oct 08, 2020
anne branscum
Quick funding. Pleasant people to work with and easy to reach for help.

5★ on BirdEye, Sep 25, 2020
Jessica T.
Jeanne is the absolute best person to have in your corner! She was able to save our loan with only two weeks to work with and we closed ON TIME! On Q Financial is definitely who you want to use as your mortgage lender 😀 

5★ on BirdEye, Sep 09, 2020
Vicki M.
Jeanne Rackers is the best. She made the stressful process of home buying easy. Thank you Jeanne!
5★ on BirdEye, Sep 05, 2020
Earl B.
Great, made things easy
Business Response:
Thank you Tom, it was my pleasure and you both were wonderful to work with.
5★ on BirdEye, Aug 05, 2020
Dion H.
Our purchase was long and unique. Everything was done by phone and e-mail. Jeanne helped me through the whole process. My overall experience was real good!

5★ on Google, Aug 01, 2020
Brandy Martin
I found a home at the Lake of the Ozarks and needed to close quickly! Jeanne worked so very hard to get my closing done in 13 days!! Thank you so much for all your hard work! She is amazing to work with, you won't be disappointed!
5★ on Google, Jul 13, 2020
Kai Goodrick
Jeanne was awesome! She explained everything as we went, and extremely knowledgeable. thank you Jeanne!
5★ on BirdEye, Jul 08, 2020
Kyle W.
Very helpful throughout the entire process.... did a great job at helping me get all the proper documents in order for every step
Business Response:
Thank you Kyle, truly my pleasure. Thank you for your trust in me.
5★ on BirdEye, Jul 07, 2020
Jarred F.
Great experience with Jeanne! We asked to close fast- no one faster!
Business Response:
Thank you Jarred, it was my pleasure. We could not have done it without our amazing team at On Q Financial.
5★ on Google, Jul 01, 2020
Blake Fryer
Made our process fast and easy. Thank you!!
5★ on BirdEye, Jul 01, 2020
Kirsten B.
Jeanne was great! She knows what she’s doing and does it well!!
Business Response:
Thank you Kirsten. It really takes a team of people to "Get it Right." This job is shared with Theresa O'Leary, Andy Kassoff and the whole team at On Q Financial.
5★ on Google, Jun 30, 2020
Pj C
I can't begin to explain how wonderful Jeanne Rackers was in this entire process. Working through this pandemic, answering the phone anytime I had what to me felt like a ridiculous question as a first time homebuyer, she really went above and beyond to make sure my family and I were able to get the home of our dreams. If I could give her more than 5 stars I would. The Croy family cannot thank you enough. We love our new home and YOU made it happen for us. Thank you so much!!!!
5★ on Google, Jun 08, 2020
Gary Flattery
Jeanie did an absolutely amazing job refinancing my home loan!

5★ on BirdEye, May 13, 2020
Mikel C.
The entire process was easy. Jeanne was awesome and so helpful.
5★ on BirdEye, May 04, 2020
John K.
Jeanne was fantastic! She closed our loan in three weeks after our backup offer was accepted and we were on a time crunch. She knows what she is doing and she does it extremely well. We could not be happier with the experience of working with Jeanne! 
5★ on BirdEye, May 04, 2020
Joseph C.
Everyone we worked with was very professional and capable. We had a somewhat difficult closing but Jeanne and her team worked very hard to make it as smooth as possible and keep us informed. We would absolutely recommend Jeanne and On Q Financial to everyone. 
5★ on BirdEye, Apr 24, 2020
Tommy C.
You did great!

5★ on BirdEye, Apr 23, 2020
Lisa C.
Jeannie and Team are fantastic to work with always one step ahead and keeping you informed along the way!

5★ on BirdEye, Apr 17, 2020
Lyle F.
We want to thank Jeanne Rackers for all of her help with our new Morgage loan! She is fantastic! We got a great rate and she got us locked in and cut the years in half!!!!! We are going to recommend people to her for sure!!

5★ on BirdEye, Apr 11, 2020
Vicki L.
Jeanne is the best! She always has the customer in mind and reaches out to make certain you're receiving the most current updates on financing. She goes that extra mile!
Business Response:
Thank you Vicki for the kind words. I'm grateful for the opportunity to help.
5★ on BirdEye, Mar 30, 2020
Martin A.
Jeanne Rackers was the best quick and on top of everything thank you so much it went all so smooth Thanks Jeanne

5★ on BirdEye, Mar 27, 2020
Jessica C.
Jeanne Rackers is AMAZING! Between her and our realtor they made the process simple, quick, and smooth. I have worked with Jeanne on two occasions to buy homes at the lake and each time I am blown away by her professionalism and attentiveness through the process. I would highly recommend Jeanne!

5★ on Google, Mar 20, 2020
Amanda Stroope
To say Jeanne was amazing is an understatement. She went above and beyond to help us during this process by always making herself available, answering our million and one questions and making sure we were getting the best rates. We didn’t have to worry about trying to figure things out or guessing on things cause she explained in detail everything making us feel very comfortable. My husband and I highly recommend On Q Financial and Jeanne to make your process easy and smooth.
5★ on BirdEye, Nov 26, 2019
Brandon E.
Mrs. Rackers was exceptional, from any and all the possible situations that could have been encountered and was, she hung in there and made it possible to purchase our new home. The Financial Q Team gets my high remarks. If you need or are searching for home financing, call her first.
5★ on BirdEye, Nov 11, 2019
Steven H.
Jeanne was very knowledgable and helped us through any problems that came up. She kept us updated every step of the way and got out paperwork completed expeditiously.
5★ on BirdEye, Sep 03, 2019
Taylor L.
Jeanne made the process smooth by communicating with on every aspect.

5★ on BirdEye, Sep 03, 2019
Kyle W.
Jeanne was everything we were looking for. She is very friendly and has a lot of knowledge. Jeanne kept us up to date with all of our mortage information. We were first time home buyers and we could not of made it happen without her. If Jeanne can't help you no one can! 
5★ on BirdEye, Aug 13, 2019
Vicki L.
This refinance was great. The team was extremely helpful when the IRS put up a huge roadblock in sending a tax transcript, which was no fault of the OnQ folks who were patiently helping me navigate the unnecessary lack of customer service on the part of the IRS. They never gave up and tried to find alternate ways to get the information and once it was provided, it took a very short time to go to closing. I thank all of them for their diligence and patience.
5★ on BirdEye, Aug 03, 2019
Bradley S.
Jeanne was very easy to work with, she made the process fast and concise and right on time!
5★ on BirdEye, Jul 30, 2019
Janet D.
Jeanne is a very clear communicator, friendly, and helpful. She was able to answer all of our questions relating to the home loan.

5★ on BirdEye, Jul 24, 2019
Elochukwu O.
Thank you Jeanne for your help. Will definitely recommend you to friends and family.
5★ on BirdEye, Jul 24, 2019
Darlene E.
She was efficient in the process. Great communication. Friendly to work with.
5★ on BirdEye, Jun 19, 2019
Deborah B.
She went above and beyond to get this loan closed.
5★ on BirdEye, Jun 17, 2019
Jeff C.
Jeanne is the best!
5★ on Facebook, Jun 15, 2018
Stacy Marie Ingram
I had found my dream home and started the loan process to be told no with less than 2 hours before closing. I called Jeanne and she asked me to send her my paper work. I sent here the same package of paper work and within 10 days I am now the proud owner of my dream home. I got a better interest rate with less fee. Jeanne walked me thru the very quick process and made sure I had all my questions answered and understood everything. I have recommended my son and daughter in-law to her for their loan which is in process now. If you are looking for a mortgage lender and a great person just call Jeanne!!
Thank you Jeanne, you are truly amazing!

5★ on Facebook, Jun 15, 2018
Stacy Shore
Jeanne closed a loan for a buyer on a deal I was working on in 10 days!!!!! I was the listing agent for the sellers in a recent transaction. The buyer had initially started working with a different lender that could not perform. In fact, the day of regularly scheduled closing our deal fell through due to the other lender. Jeanne took hold of the loan on that following Monday and by the next Wednesday, with no issues, we were closed. What the other lender could not do in over 30 days, Jeanne did in 10 days with far better terms and conditions. WOW!

I was blown away with her efficiency and professionalism. As a realtor who has worked in this industry for 23 years, I can say that Jeanne exceeded my expectations and did an amazing job. I am so grateful for her tenacity and willingness to go above and beyond for everyone involved in a transaction.

5★ on Facebook, Apr 15, 2018
Paula Clarissa Nienhueser
Jeanne really knows the mortgage industry frontwards and backwards. We just closed on our condo at the lake using Jeanne. Talk about a fast process! We've recommended her to friends already! 

5★ on Facebook, Jul 26, 2017
Rachel Joy Miller Travis
I am beyond impressed with Jeanne. She's a miracle worker, very professional and puts her clients' needs above all else. She achieved the impossible, working around the 24 hour clock for my husband and I, when we purchased our first vacation home at the lake. She had us closed in 10 calendar days, with keys in hand. She will always have my referrals and appreciation. Jeanne is simply amazing.
5★ on Facebook, Jun 30, 2017
Dan Ralston
Unbelievable! Wrote contract on a Thursday and Closed 8 days later. Happy Buyer gets into his new condo in time to enjoy this Independence Day! Thanks so much for the hard work Jeanne Rackers.

5★ on Facebook, Jul 25, 2016
Pamela Crews
Jeanne gets the job done...ALWAYS! I strongly recommend her as she leaves no stone unturned when serving her clients, she is a true professional in every sense of the word!

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